Frequently Asked Questions (FAQS)

How do I contact Tsirko Apparel?

• Once your order ships, you’ll receive a confirmation email with tracking details.

  If you haven’t received tracking yet, your order is still being processed. Feel free to reach out if you need help.

What is my order status?

• You can reach Tsirko Apparel at tsirkoclothing@gmail.com.

  We’re an online based brand in the United States. For order questions, shipping support, or general inquiries, email us and we’ll get back to you as soon as possible.

What is your return policy?

• We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item. Items must be unworn, unused, with original tags and packaging. For returns, contact us at tsirkoclothing@gmail.com with your order number.

If approved, we’ll provide return instructions and a shipping label. Note that sale items, gift cards, and custom items are non-returnable. For EU customers, you have 14 days to return items.

How do I change or cancel my order?

• If your order has not shipped yet, we may be able to update or cancel it.
  Please email us as soon as possible with your order number and request.

My order is lost or delayed!

• If your tracking shows a delay or your package appears lost, please email us with your order number and tracking link so we can help investigate.