Refund policy

Return & Refund Policy

At Tsirko Apparel, we want you to feel confident in every purchase. If something is not right, we are here to help.

Returns
We offer a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, items must be in the same condition as received, unworn, unused, with original tags attached, and in original packaging. You will also need to provide your order number for purchase identification.

To start a return, please contact us at tsirkoclothing@gmail.com. Include your order number and, if applicable, an image of the issue so we can assist you as efficiently as possible.

If your return is accepted, we will provide return instructions and a return shipping label. Items sent back without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and make it right.

Exceptions and Non Returnable Items
The following items are not eligible for return:

  • Sale or discounted items

  • Gift cards

  • Custom or personalized items

  • Items that show signs of wear, washing, or use


If you are unsure whether your item qualifies, please contact us before initiating a return.

Exchanges
The fastest way to receive a different size or item is to return your original purchase. Once the return is approved, you may place a new order for the replacement item, subject to availability.

European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason. Items must be unworn, unused, with tags attached, and in original packaging. Proof of purchase is required.

Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 10 business days. Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at tsirkoclothing@gmail.com.

Fun times ahead, always.